This two and one-half day program gives Council and Training Fund Administrative Staff a chance to experience the International Training Center and bring their Customer Service skills to the next level. UBC Excellence is focused on developing an attitude of personal responsibility and service excellence that goes above and beyond customary practices.
Collaborative Leadership: Building Jobsite Leaders
This program focuses on leadership, communication, entrepreneurship, coaching, and collaboration among the parties of a building project, such as the contractor, general contractor, project manager, facility manager and the owner.
This four-day program reinforces the leadership role that elected council delegates play in their locals, their councils, and in the greater UBC. Participants hone skills as communicators, advocates, mobilizers, coalition builders, and politically active union citizens.
In these three-day sessions, seasoned apprentices gain a greater understanding of the Brotherhood and the construction industry, and of the role union members play in the success of both. Participants learn how professionalism, productivity, skill, and attitude contribute to their own success as well as that of their employers.
New Staff Orientation
Often serving as a point of public contact, this program helps new regional council staff members to learn about the UBC vision for member and contractor service—and the important work needed to make that vision a reality.
Communication Skills for Leaders
In their roles, staff and delegates must be able to effectively communicate with members, contractors, and their peers in council leadership. This program examines participants’ individual communication styles, introduces the UBC Communication Model for more successful and productive interactions, and provides practice applying the guidelines and skills to real-life situations.
Public Speaking & Presentation Skills
Whether addressing a small group of members or a large public gathering, this training helps staff and officers maximize their effectiveness when making presentations.